Effective Date: 23 October 2026
At Amtek Infocom (“Company”, “We”, “Us”, or “Our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.
By accessing our website, you consent to the practices described in this Privacy Policy.
1. Company Information
Amtek Infocom
Mumbai, Maharashtra, India
Email: hi@amtekinfo.com
Website: https://amtekinfo.com
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Full Name
- Company Name
- Email Address
- Mobile Number
- Address
- Job Title
- Business Information
B. Technical Information
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Website Usage Data
- Referral URLs
- Date and Time of Visits
C. Communication Information
When you:
- Fill out contact forms
- Request quotations
- Subscribe to newsletters
- Engage with customer support
- Download resources from our website
We may store the information voluntarily provided by you.
3. Purpose of Data Collection
We collect and process your information for the following purposes:
- Responding to enquiries and support requests
- Providing requested products and services
- Preparing quotations and proposals
- Managing customer relationships
- Improving website performance and user experience
- Sending service updates and business communications
- Marketing products, services, promotions, and events
- Maintaining security and preventing fraud
- Complying with legal and regulatory requirements
4. Legal Basis for Processing
Where required under applicable law, we process personal data based on:
- Your consent
- Performance of contractual obligations
- Compliance with legal obligations
- Legitimate business interests
- Protection against fraud, security threats, and abuse
5. Cookies and Tracking Technologies
Our website may use:
- Essential Cookies
- Analytics Cookies
- Performance Cookies
- Marketing Cookies
These technologies help us:
- Understand visitor behaviour
- Improve website performance
- Remember user preferences
- Measure marketing effectiveness
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Cookie Consent
When required by applicable laws, visitors will be presented with a Cookie Consent Banner allowing them to:
- Accept all cookies
- Reject non-essential cookies
- Customize cookie preferences
Users may update their cookie preferences at any time.
7. Sharing of Personal Information
Amtek Infocom does not sell personal information.
We may share information with:
Service Providers
Including:
- Cloud hosting providers
- Email service providers
- CRM platforms
- Analytics providers
- IT support partners
Legal Authorities
When required by:
- Law
- Court orders
- Government regulations
- Law enforcement requests
Business Transfers
In the event of:
- Merger
- Acquisition
- Business restructuring
- Sale of assets
subject to appropriate confidentiality protections.
8. Data Security
We implement reasonable technical and organisational measures to protect personal information from:
- Unauthorised access
- Disclosure
- Alteration
- Misuse
- Loss
- Destruction
Security measures may include:
- Secure hosting infrastructure
- Firewalls
- Access controls
- Encryption technologies
- System monitoring
- Security audits
However, no internet transmission or electronic storage method can be guaranteed 100% secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this Policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Once data is no longer required, it will be securely deleted or anonymised.
10. Your Rights Under the DPDP Act, 2023
Subject to applicable law, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Withdraw consent at any time
- Seek grievance redressal
- Nominate another individual to exercise rights on your behalf where permitted
To exercise these rights, please contact us using the details provided below.
11. Children’s Privacy
Our services are not directed toward children below the age specified under applicable laws.
We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.
If we become aware that information has been collected inadvertently, we will take reasonable steps to delete it.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of such websites before providing personal information.
13. International Data Transfers
Certain service providers may process data outside India.
Where such transfers occur, we take reasonable measures to ensure that personal information receives appropriate levels of protection consistent with applicable laws.
14. Marketing Communications
We may send:
- Service-related notifications
- Product updates
- Offers and promotions
- Industry insights
- Event announcements
Users can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in emails, or
- Contacting us directly.
15. Grievance Officer
In compliance with applicable Indian data protection requirements, grievances relating to personal data may be addressed to:
Grievance Officer
Amtek Infocom
Mumbai, Maharashtra, India
Email: privacy@amtekinfo.com
We will make reasonable efforts to respond within the timelines prescribed under applicable law.
16. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time.
Any changes will be posted on this page along with the revised effective date. Continued use of the website after changes indicates acceptance of the updated Privacy Policy.
17. Contact Us
For questions regarding this Privacy Policy or our data handling practices, please contact:
Amtek Infocom
Mumbai, Maharashtra, India
Email: hi@amtekinfo.com
Website: https://amtekinfo.com